Project Manager (вакансія неактивна)

At Crunch-IS, we’re not just building tech — we’re building a place where talented people grow, create, and feel like they belong. We’re a globally distributed team with a strong engineering culture, straightforward communication, and a genuine passion for what we do. You won’t find rigid hierarchies or endless bureaucracy here — just curious minds solving meaningful problems together.

As a Project Manager, you will be responsible for overseeing end-to-end delivery processes for engineers assigned to client accounts within an outstaff / dedicated team model.

You will ensure operational excellence, financial accuracy, transparent communication, and high engineer engagement while proactively managing risks and supporting account scalability.

Responsibilities

Delivery & Resource Management

• Coordinate end-to-end delivery for outstaffed engineers assigned to client accounts
• Monitor resource allocation, utilization, and capacity planning
• Track and manage Delivery Profit Margin (DPM) across allocated resources
• Ensure adherence to contractual obligations and SLA requirements
• Proactively identify delivery risks (performance, engagement, retention) and implement mitigation actions

Hiring & Onboarding Coordination

• Manage hiring processes in collaboration with recruitment and client stakeholders (vacancy clarification, interview coordination, offer alignment)
• Oversee onboarding and offboarding processes for assigned engineers

People & Performance Management

• Conduct regular 1:1 meetings to ensure engagement, performance alignment, and early risk detection
• Collect, document, and follow up on client feedback and performance evaluations
• Support structured performance discussions and development alignment

Financial & Operational Control

• Handle rate negotiations, salary reviews, and compensation adjustments in alignment with company policies and client agreements
• Prepare and validate monthly invoices based on timesheets and contractual terms
• Track and ensure timesheet submission accuracy and compliance

Client Communication & Account Support

• Maintain transparent communication between engineers, clients, finance, and management
• Support account growth by identifying upsell opportunities and resource scaling needs

Requirements

• 1+ years of experience in IT project coordination, resource management, or delivery management
• Proven experience working in an outstaff / dedicated team model
• Experience coordinating hiring processes in collaboration with recruitment teams
• Experience in client-facing roles within outsourcing or IT services companies
• Strong understanding of IT delivery processes and SDLC
• Experience managing resource allocation, utilization, and capacity planning
• Experience preparing and validating invoices based on timesheets and contractual terms
• Strong written and verbal client communication skills
• Ability to conduct structured 1:1 meetings and performance discussions
• Experience in collecting and formalizing client feedback
• Ability to manage cross-functional communication between engineers, finance, HR, and sales

Benefits

• 18 paid vacation days per year.
• 10 paid sick days annually — no medical certificate required.
• An extra paid day off for marriage, childbirth, or bereavement.
• English courses.
• Educational budget.
• Flexible work options — fully remote, office in Lviv, or hybrid.