VistaCreate is a graphic design platform where anyone can quickly create engaging projects for any industry or occasion — design skills optional. VistaCreate blends a powerful online design editor with an ever-growing library of over 50 million assets for creative expression. The platform is available for web, iOS, and Android.
21 листопада 2023

Quality Assurance Manager (Customer Support) (вакансія неактивна)

Київ, віддалено

VistaCreate is looking for a Quality Assurance Manager (Customer Support) to join the CARE team.

As a Quality Assurance Manager, you will be working together with other CARE managers and leads to ensure quality excellence of the customer support services.


  • At least 3 years of experience in customer support + manager’s responsibilities;
  • Previous experience in IT and project management will be an advantage;
  • Excellent communication skills;
  • A talent to analyze and structure information making it clear for the recipient
  • Advanced level of English is a must.


  • Provide quality assurance for the CARE team;
  • Arrange and conduct training and coaching sessions for the CARE agents;
  • Structure and update the instructions for the support agents and customers;
  • Developing and updating spiels for the agents;
  • Actively participate in the development and launch of the CARE team projects;
  • Together with other CARE managers, assure that the CARE team meets the KPI’s and achieves the key business results.


  • Working in an international environment with teams and customers from all over the world

What we offer:
✔️ Remote-friendly culture.
✔️ Flexible Work Hours.
✔️ Professional Growth.
✔️ Competitive Compensation & Regular Salary Reviews.
✔️ Paid Vacations (24 working days), Statutory Holidays.
✔️ Well-being support and health care.
✔️ Corporate English classes.