Partner Success Manager (вакансія неактивна)

Creatio Company is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide.

Currently, we are looking for a Partner Success Manager. The position includes partners’ & customers’ portfolio management, new clients’ launch and support, and the subscription renewal process coordination. We also expect you to have proficient knowledge of English.

Required skills and qualifications:

• 3+ years of experience in implementing enterprise software and working with CRM, BPM or ERP systems
• Deep understanding of the business processes of various business sectors
• Problem-solving mindset, experience in managing complicated situations, including working with objections
• Negotiation skills
• Experience in conducting training and presentations in English
• English C1+

Will be an advantage:

• Creatio technologies and databases knowledge
• Experience in writing technical instructions
• Project Management skills
• Experience in working with foreign clients

Your impact:

• Building relationships with partners and their key customers, assistance in managing clients’ portfolio
• Assistance in project evaluation, as well as in the technical brief and analytics preparation
• Partners’ support during system implementation, organization of technical consultations
• Monitoring the implementation of the partners’ projects timely
• Advising and informing customers and partners about new Creatio features
• Work on clients’ feedback
• Ensuring regular updates of the subscription, negotiating favorable conditions for the company

What you should expect from us:

• Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring
• Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan
• Other essential benefits: medical insurance, paid vacation, and sick leave

If you are interested, please submit your CV at [email protected] or apply online.