— Good English (B2+)
— Proven relevant B2B experience (sales/account management, project/delivery management)
— Organizational accuracy and time management
— Business communication and negotiation
— Active listening and seeking to understand
— Empathy and high emotional intelligence
— Understanding complex services delivery cycle
— Expectations setting and management
— Basic project management
— Advanced reporting and presenting
— Perfect spoken and written English
— Basic legal paperwork experience
— Understanding DevOps basics
-Remote-first working model (with office in Kharkiv available)
-Accounting support
-Tax compensation
-Paid sick leaves and vacations
-Flexible working schedule
-English classes
-Health insurance
-Sports compensation
-Educational budget
-Great corporate events
— Client relationships management and operations
— Pre-sales research and planning
— Pre-sales support and coordination
— Building trust and credibility
— Delivery planning, coordination and improvement
— Acting as a primary point of contact for the client
— Projects cost tracking
— Detecting upsell opportunities
— Collecting feedback and analyzing data to improve customer experience
— Post-delivery support
Corewide is a DevOps service company, founded in 2015. We are searching for a smart, well organized and communicative person with good written and spoken English to join us as a Client Success Manager. This person must have B2B sales, account management or project management skills and experience. The role includes a lot of communication with our clients, ensuring timely delivery, high quality reporting and a bit of paperworks. Maintaining loyalty, fostering great relationships, providing guidance on our services and supporting our clients on their journey with Corewide.