UX Researcher (вакансія неактивна)

How would you like to optimize some of the most successful eCommerce stores, SaaS products, web/mobile applications, and lead generation funnels in their respective niches in the US and Europe? Join one of the world’s leading teams in Conversion Rate Optimization (CRO) and User Experience Optimization (UXO), consistently rated among the best globally by Clutch.co. You will be working alongside top industry professionals, learning from the best and positioning yourself among the top 1% of all CRO/UXO experts. See if you can become part of the leading CRO/UXO consulting company ConversionRate.Store

We are looking for a UX Researcher to join our team.

Why Join СonversionRate.Store?

Directly Impact Millions

At ConversionRate.Store, your work will directly impact the experience of around 50 million monthly users for multiple clients. We have significantly improve the performance of the leading eCommerce and product companies in Ukraine but our core market is the US, Western Europe and Australia. Our clients include some of the world’s most recognizable brands, NASDAQ-listed companies, and unicorns valued at over $1 billion. We partner with successful and ethical businesses, including eCommerce stores, SaaS products, web/mobile applications, and lead generation funnels. We do not work with businesses that fail to contribute positively to sustainable development, such as online casinos, betting, porn, and forex.

100% data-driven culture

We make no decisions without solid data backing them up. Every hypothesis you develop will be A/B tested, and you’ll see the results firsthand. Our data engineers work closely with clients to ensure we have reliable data to base our CRO/UXO hypotheses on. We don’t accept hypotheses based solely on vision, opinion, or experience. Instead, we combine insights and best practices with data to deliver the highest-quality results.

Position Requirements:

• At least 1 year of experience in user experience research or at least 2 years of experience in market research
• Experience in conducting various user research methods, such as interviews, usability testing, surveys, secondary data analysis
• Familiarity with qualitative and (nice to have) quantitative research techniques and tools
• Experience in data analysis, visualization, and presentation tools
• Ability to analyze and synthesize research data to identify user needs, pain points, and opportunities
• Strong critical thinking and problem-solving skills
• English level B2+

We’re open to candidates who may not perfectly match the requirements but have a strong passion for user experience research and a willingness to learn and grow in the role.

Key Responsibilities:

• Develop and execute user research plans to understand user needs, behaviors, and pain points.
• Design and conduct various user research methods, such as interviews, usability testing, surveys etc.
• Collaborate with internal teams and clients to advise and recommend the best research approaches and methodologies
• Analyze research data to identify patterns, insights, and opportunities for product or service improvement.
• Synthesize research findings and present them in a clear and actionable manner
• Monitor and evaluate the effectiveness of research methods and tools to identify areas for improvement.

We offer:

• Competitive salary and bonuses based on experiments growth results
• Access to the best online courses and research in conversion rate optimization and growth hacking
• Work/life balance and mindfulness classes. Our co-founder learned mindfulness from Bill Duane, who managed mindfulness programs at Google
• Comfortable working environment. Business-class office in central Kyiv that has security, stable internet connection and electricity.