Fluent English speaking/writing;
Excellent communication skills;
Analytical and problem-solving abilities with attention to details;
Ability to analyse and understand customers’ problems and work with Company staff to develop a best possible solution;
Planning, analysis and reporting skills;
Ability to work in high-stress environments and a proven ability to exercise judgement even in a crisis.
Experience in Customer Support or Sales team would be a plus;
Experience in the IT field (Web sites and applications (HTML, frameworks, web server);
Excellent organizational skills;
Ability to take responsibility;
Ability to multi-task.
5 days work week, night shift, Mon-Fri from
remote work after probation period;
Paid vacation and sick leave;
Regular evaluation and salary increase;
Career and professional growth;
Sports, in the office table tennis and football;
Free English classes;
Corporate events and activities;
Friendly team and enjoyable working environment;
Additional bonus system, relocation bonuses.
Communicate with remote customers by:
Identify projects requirements;
Small projects planning, scheduling and management;
Active participation in Support Department internal activities;
Clients Problems solving.