Competera Pricing Platform is a 🇺🇦 Ukrainian AI-powered platform helping retailers to set optimal prices. We change the way retailers do pricing with Big Data and Deep Learning to help them compete with giants like Amazon and Walmart. In 2022, Competera Pricing Platform was recognized as the High Performer 2022 by G2 Crowd.
1 грудня 2022

Customer Success Manager (вакансія неактивна)

Київ, за кордоном, віддалено

Competera uses Big Data and Deep Learning to change the way retailers do pricing. We are known for both cutting-edge math ‘under the hood’ and for deep expertise in the pricing domain. We are now looking for two experienced Customer Success Managers to change the way we bring product value to the customers.

What you will do:

  • Build solid relationships with clients, and ensure their business goals are met
  • Manage change requests and configuration changes
  • Ensure the success of Competera’s customers and upselling them
  • Work with renewals and prevent churn

Starter kit needed to join the board:

  • 2+ year experience as Customer Success Manager with IT b2b product
  • Advanced English (both spoken and written)
  • Good command of using Intercom, SalesForce, Jira
  • Problem-solving mindset, followed by excellent customer relationship and business communication skills

Pleasant extras:

  • Previous experience in Sales, preferably in retail and/or with enterprise clients

You’re gonna love it, and here’s why:

  • Meaningful work in an agile team ever-open to the experiments
  • Remote-first ideology: freedom to operate from the home office even after the pandemic and the war
  • Working hours that adapt to your biorhythm and no time tracking systems on
  • Fair payout with regular performance-based reviews
  • Want to learn? Competera loves that and is eager to cover 60% of your training/courses fee
  • Paid vacation & sick leaves (20 business days each) + 15 days off
  • Partial medical insurance coverage

Let’s price the world together!