Cogniance provides services in the design, development, testing, implementation and support of software systems in the international market, and specializes in the development of innovative projects for businesses of all sizes — from startups to large global companies.
25 сентября 2017

IT Support Specialist

Киев

THE COMPANY

Cogniance is a 500+ people global consulting organization with roots in Silicon Valley. We exist to help innovators bring software and hardware innovations to market. In essence, we co-create technology products. Since our founding in 2008, we have built a world-class company on a strong foundation of world-class people powered by world-class processes.

We work with early & growth-stage startups as well as Fortune 500 companies on the strategy, design, build, launch, and evolution of their technology products. In doing so, we practice Advanced Simplicity — balancing complex solutions with refined user experiences, by fusing technology and design.

THE OPPORTUNITY

Cogniance IT Support Team is looking for a team player who is willing to work, learn and grow his/her career within Cogniance. The position provides opportunity to gain practical experience in end-user support using customers oriented approaches and at the same time develop system administration skills and grow as an IT professional. We are looking for a highly motivated team member who will demonstrate good users support skills and great desire and ability to learn fast. On this role your responsibilities will include but not be limited to:

Users support, resolving incoming issues in a friendly and customer oriented way
Purchasing equipment, updating inventory database
User management and setting up workstations
Learn and improve system administration skills (administration of Linux servers, networking equipment, cloud infrastructure and various services used in the company)

THE PERSON

Good spoken and written English
Good communication skills
Solid experience in hardware maintenance and diagnostics
Windows, Linux, Mac OS system administration
Basic knowledge of networking
Positive attitude to team work
Good troubleshooting skills
Accurate and responsible attitude to work
Ability to learn fast, self-motivated
Passionate with described job

COMPENSATIONS AND BENEFITS

Cogniance offers competitive and rewarding salary and benefits package, as well as intellectually & creatively stimulating work environment, flexibility, and unique international travel opportunities

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