Our client is a fintech company that develops a leading-edge accounting software solution. The product applies machine learning to assist finance teams in fine-tuning their workflows and increasing their overall efficiency.
Currently, the company is looking for a project manager to handle customer onboarding. The goal is to apply various project management techniques to turn onboarding into a more structured and transparent process.
This position represents a great opportunity to transform the onboarding process and elevate it to a new level.
— Oversee the project delivery;
— Provide PMO oversight for other onboarding projects;
— Track onboarding projects with the portfolio management tool. Handle ownership duties for the instrument;
— Keep the project metrics up to date and maintain their accuracy;
— Collaborate with the onboarding team;
— Handle MI reporting regarding the developments of our project portfolio;
— Cooperate with the engineering team regarding product changes.
— 5+ years of experience in Project Management/Customer Support/Account management;
— Advanced written/verbal English;
— Excellent communication/negotiation skills;
— Knowledge of client onboarding for a B2B SaaS segment;
— Good analytical skills to develop the necessary MI reporting;
— Knowledge of collaborative PM tools;
— Understanding of Accounts Receivables would be an advantage.
The company offers:
— Flexible working hours;
— A1 Uniqa corporate insurance;
— Tax compensation;
— After Covid-19 subsides — a comfortable office in Kyiv with full supply package;
— The company provides all the necessary equipment (laptops, screens, etc.);
— The company is eager to invest in the educational and professional development of its employees.