technical, a passionate problem-solver with a customer-centric mindset
at home with Linux, because you’ll be supporting the world’s best web hosting Linux-based operating system, and other leading Linux-based products
professional, because you’ll be working with some of the best Linux gurus this side of Silicon Valley
organized, resourceful and responsive, because you’ll be working remotely, at home or wherever suits you best
flexible, willing to work shifts or do what’s necessary to help our customers on a 24/7/365 basis
a proven track record in technical support
an in-depth knowledge of Linux-based operating systems and services
experience with RPM-based distributions such as CentOS, Red Hat
strong analytical, debugging and problem-solving abilities
excellent English, both written and spoken (and we’ll help you improve it)
A great opportunity for professional development within a young and fast-growing company
Interesting and challenging projects
Remote work on a full-time basis under long-term contract
Compensation in US dollars
Flexible working hours
Paid one month vacation per year and sick leaves
Days off on national holidays
English Language training
Be a remote, full-time, English-speaking Linux support team engineer.
Give world-class support to worldwide customers.
Work closely with developers, troubleshooting, bug-fixing, and issue-tracking.
Engage directly with customers, make sure they’re happy, loving us and our products.
Involve yourself with product development, using your insight of customer’s issues and use cases.
We are Cloud Linux Inc., the maker of the #1 OS for web hosting providers. We develop our products — CloudLinux OS, KernelCare, and Imunify360 — using the most innovating technologies. Our products are used by thousands of companies around the world, including Dell, GoDaddy, IBM, 1&1, Endurance, and many others.
Work is fully remote, with flexible hours, where you can plan your day and work from anywhere in the world.
More details about the company on Cloudlinux.com.
Join us to make a difference!