Be a remote, full-time, English-speaking Linux support team engineer.
= Give world-class support to worldwide customers.
= Work closely with developers, troubleshooting, bug-fixing, and issue-tracking.
= Engage directly with customers, make sure they’re happy, loving us and our products.
= Involve yourself with product development, using your insight of customer’s issues and use cases.
You are:
= technical, a passionate problem-solver with a customer-centric mindset;
= at home with Linux, because you’ll be supporting the world’s best web hosting Linux-based operating system, and other leading Linux-based products;
= professional, because you’ll be working with some of the best Linux gurus this side of Silicon Valley;
= organized, resourceful and responsive, because you’ll be working remotely, at home or wherever suits you best;
= flexible, willing to work shifts or do what’s necessary to help our customers on a 24/7/365 basis.
You’ll show us:
= a proven track record in technical support;
= an in-depth knowledge of Linux-based operating systems and services;
= experience with RPM-based distributions such as CentOS, Red Hat;
= strong analytical, debugging and problem-solving abilities;
We’ll give you:
the chance of a lifetime to get onboard a young, dynamic and fast-growing technology company;
access to ground-breaking technology, and the freedom to expand your skills;
a full-time, regular monthly contract, with a competitive salary paid in US dollars;
yearly salary adjustments based on performance reviews;
paid vacation, compensation for coworking, English language training, individual coaching, paid sick leave, medical insurance (if based in Russia or Ukraine), additional national holidays for your region;
The freedom to choose where to work, anywhere in the world, so long as you’re online.
We are Cloud Linux Inc., the maker of the #1 OS for web hosting providers. We develop our products — CloudLinux OS, KernelCare, and Imunify360 — using the most innovative technologies. Our products are used by thousands of companies around the world, including Dell, GoDaddy, IBM, 1&1, Endurance and many others. Find us at Cloudlinux.com.
Talk to us and make this a win-win for you and us. We are CloudLinux, and we need you to make the next move. Apply now!