We’re creating a specialized position focused on overseeing game testing, release processes, documentation preparation, task assignment for creative development, tournament preparation, promotional activities, terms writing and approval, and comprehensive reporting to providers and aggregators.
We’re looking for a passionate and experienced iGaming coordinator lead our dedicated team in Bulgaria. Are you ready to take your career to the next level?
Relocation to Varna, Bulgaria is obligatory!
Company Overview:
Welcome to CLARYFI! We are a rapidly growing IT outsourcing company based in the scenic coastal city of Varna, Bulgaria. Our specialization lies in developing cutting-edge digital platforms tailored to unique business needs. With a focus on innovation and adaptability, we have established ourselves as a preferred partner for digital operators, excelling in crafting solutions that foster trust and operational excellence.
Responsibilities:
- Planning, organizing and management of the team of game managers.
- Development and coordination of the internal processes of the department.
- Ensuring that the job is done in a timely manner.
- Creating game release tasks for new games including graphics orders.
- Reporting issues to the platform providers using the technical project management tools.
- Reporting issues and taking the following-up actions until solved.
- Managing technical escalations from external partners and internal teams.
- Handling with the regular and the ad hoc tests.
- Enforce safety rules and report hazards.
- Participating in the analysis and implementation of new product features.
- Coordinate the delivery of the company’s products.
Knowledge, skills, work experience with:
- Must have experience in iGaming is required, preferably in the customer support department of a gaming platform or Team Lead of Game Content Managers.
Requirements:
- At least 3 years of experience at the relevant position.
- iGaming experience, with a great knowledge of the online B2B industry.
- A problem solver proactive approach.
- English full professional proficiency.
Benefits:
- Comfortable office in the heart of Varna, Bulgaria (10 min. from the beach).
- Flexible working hours: from 9:00 (10:00) to 18:00 (19:00).
- Dynamic product environment and growth opportunities.
- Regular participation in international conferences and networking events.
- Training and development: the experience and assistance of our employees, assistance in professional adaptation throughout the probationary period.
- Paid vacation in the amount of 20 working days, paid sick leave.