🧐 Excellent communication skills and a passion for providing top notch service. (written and verbal)
🧐 Strong technical troubleshooting skills and problem solving.
🧐 Thorough knowledge of Microsoft Windows operating system and server platforms with emphasis on Windows 2008/2012/2016 Server.
🧐 Experience with Networking protocols & Networking tools (TCP/IP, Ports, Telnet, Netstat).
🧐 Excellent problem solving.
🧐 Team player.
🧐 Excellent written, verbal and presentation skills in English.
⭐ Familiarity with cyber security domain.
⭐ Experience working with Linux or Unix and mac Operating Systems.
⭐ Experience working with Active Directory — Forests / Sites / Replication / Gpo etc.
⭐ experience with Databases & SQL queries.
🔷 paid vacation (20 working days) and sick leave (2 weeks) +5 days of undocumented sick leave;
🔷 English courses and international communication with specialists from connected area;
🔷 cozy office in the center of Dnipro with friendly staff;
🔷 competitive salary.
Cynet support team provides expert technical support for worldwide customers and responsible for:
👉 Work with new customers to ensure full deployment and full readiness- installation phase and training.
👉 Delivering tier 2 support — Respond to customers’ inquiries and technical problems, through email, live sessions, and telephone.
👉 Analyze problems, investigate and provide solutions to various problems while meeting SLAs.
👉 Close cooperation with the Research and Development teams to ensure quick resolution.
👉 Understand customer needs and help to shape Cynet product.
Cynet 360 is the world’s first autonomous breach protection platform that consolidates and automates Monitoring & Control, Attack Prevention & Detection and Response Orchestration across the entire environment.
Cynet 360 pioneers the use of Cynet Sensor FusionTM to continuously analyze all activity signals from the protected environment: user activity, process behaviour and network traffic to provide threat protection of unmatched accuracy coupled by automated remediation workflows for all core attack vectors.
Cynet 360 eliminates the need for complex multi-product security stacks, making robust breach protection within reach for any organization, regardless of its size and security skills.
Be part of a team owning the back & frontend services of a leading Cybersecurity product.