As part of the Voicea team acquired by Cisco in 2019, you will work closely with other motivated and hardworking engineers to deliver Voicea’s industry-leading AI capabilities to millions of users world-wide.
Who We Are
The Collaboration Technology Group transforms the connections between people and the information they need to share which is essential to better the business. We improve collaboration with technology that empowers people to engage and innovate — anywhere, on any device.
Within the technology group we are focused on further transforming the technology by weaving in Adaptive Intelligence to be the information superhighway — connecting people, their work, and their physical world together through intelligence, personalization, relationships, and analytics to innovate, attract and retain talent, enable a global, mobile workforce, and engage customers in a more efficient way.
What You Will Do
— Scope, design and implement the unique, large scale, high-performance distributed computing engine as we scale the Webex Assistant in face of complex and often changing business logic
— Continuously measure and optimize the performance, effectiveness, and uptime of backend services — participate in a data driven culture
— Help debug and solve critical production issues across services and multiple levels of the stack
— Work with engineers across the company to build new features at large-scale, while improve internal engineering standards, tooling, and processes.
— Continuously improve our product by innovating on the service following latest technology trends and business requirements
Who You Are
— Bachelor’s and/or Master’s degree in Computer Science or a related technical discipline, or equivalent experience
— Experience with scaling and maintaining high-traffic production systems in previous positions
— Meticulous around visibility of the systems you build; openmetrics (prometheus/grafana), centralized structured logging, tracing.
— Proficient in Python
— Familiarity with cloud native deployment practices; specifically, containers and container orchestration platforms (Docker/Kubernetes/Helm) and the Kubernetes environment
— Experience working with relational databases (MySQL, Postgres) and key/value stores
— Appreciate agile software processes, data-driven development, reliability, and responsible experimentation.
We Are Cisco
— You will be a part of an innovative product used by millions of users all around the world
— Annual bonuses
— Stock options
— Medical insurance
— International multicultural team
— Official employment contract