Ciklum is looking for a Senior Delivery Manager to join our team full-time in Ukraine.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow. We are looking for a passionate, energetic, self-driven manager-leader who will be driving the organization and supervising of necessary processes, teams, structure, and technology services composition to successfully deliver what Ciklum Clients expect to achieve their business goals.
The role of the Delivery Manager is to ensure smooth project delivery at all stages within agreed deadlines, scope, quality, and budget.
The Senior Delivery Manager will be the primary point of contact for the client during the delivery phase.
The company is one of the world’s leading leisure travel groups, with over 220 trusted brands in 180 countries and more than 30 million customers. Discovering the world’s diversity, exploring new horizons, experiencing foreign countries and cultures: travel broadens the mind. Company’s aim is to create unforgettable moments for customers across the world and make their dreams come true. We are mindful of the importance of travel and tourism for many countries in the world and people living there. We partner with these countries to help shape their future — in a committed and sustainable manner.
Company’s vision is to make travel experiences special. To fulfill this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.
Responsibilities:
- Highlighting of a project's potential risks/delays during the delivery process
- Creating and implementing, control and monitoring of a project plan
- Balancing of competing constraints on the project with the resources and priorities available
- Coordination of external and internal stakeholders that are involved in the project
- Monitoring overall progress and use of resources, initiating corrective action where necessary
- Managing scope, change requests, risks, and resources allocation/utilization
- Invoking configuration management (release process) processes
- Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans
- Managing project budget, time, and delivery with respect to vendor-related projects
Note: these high-level responsibilities may undergo modification at a later date subject to mutual agreement
Requirements:
- Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years
- In-depth understanding and practical experience with Agile approaches (Scrum, Kanban)
- Ability to perform project manager's activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases
- Experience in managing multiple agile teams in projects of 25-75 FTE
- Strong service/client oriented attitude, focus on an outcome
- Solid understanding of change and expectations management
- A proven track record of successful project implementation in a software environment
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Problem-solving attitude using system-thinking approaches
- Ability to manage contractual terms and financial issues
- Advanced level of spoken and written English
Desirable:
- Experience in managing multiple distributed teams
- Technical background (software development, QA, DevOps, etc)
- Product Management background
- Knowledge of the latest trends at SW development technologies and tools
- Spoken and written German as a plus
- Experience in creating and running trainings, workshops, other educational activities
- Agile and/or PMI certification
- Experience with SAFe or LeSS
- Experience in coaching, mentoring and conducting of trainings
What`s in it for you?
- Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
- Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certificationsGrowth e
- nvironment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
- Own your schedule — you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
- Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
- Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
- Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
About us:
Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.
Be bold, not bored!
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.