Ciklum is a global digital solutions company headquartered in London, UK.
27 червня 2022

Operations Manager for Ciklum (2200042S) (вакансія неактивна)

Київ, Харків, Львів, Дніпро, Одеса, Вінниця, віддалено

Ciklum is looking for an Operations Manager in the Ciklum delivery organization.

Leading a high-performing team, you will manage and continuously improve operational processes to reduce inefficiencies, ensure easy access to information and systems for delivery organization, facilitate internal governance and act as a functional owner of a PSA solution.

You will set up data-driven decision-making to spot required actions in advance and navigate the organization to execute at pace.


  • Provide analytical support for all delivery business units to ensure the execution of strategic objectives
  • Execute operational and strategic initiatives by developing improvement plans — gather and synthesize relevant data, and develop recommendations
  • Manage and regularly improve operational processes to maximize operating efficiencies
  • Oversee organization-level communications and governance across the engagements
  • Perform business analytics and decision support models, and communicate results, methods, and findings to leadership and influence leads to take action on these findings
  • Automate repeatable processes actings as a functional owner for the PSA system
  • Ensure accurate weekly timely log and monthly invoicing cycles


  • Over 3 years of relevant work experience — IT industry or professional services company
  • Strong problem-solving and analytical skills — proven ability to break problems down into components and propose solutions based on data
  • Experience in working with senior stakeholders and ability to make a good business case
  • Excellent communication skills and fluency in written and spoken English

What's in it for you?

  • Work closely with and influence a wide variety of senior business leaders across all of Ciklum
  • High-level of authority, influence, trust, and empowerment
  • Dynamic, challenging, and business-critical opportunities, initiatives, and problems to solve
  • Supportive, open, respectful, and fun working environment and culture

About Ciklum:

Ciklum is a Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Poland, Bulgaria, Spain.

As Ciklum employee, you’ll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the US IoT World Hackathon, are among the cool things Ciklumers have developed.

Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Join Ciklum and “Cross the Borders” together with us!