CHOICE

I do not recommend applying for positions at this company. Regarding the Sales Team Lead role, I was contacted by Karina Novak. We scheduled a Google Meet call for 09:30 on October 10, 2023. Consequently, I planned my day and arranged my schedule to have that 9:30-10:00 time slot available.

So, the fact that Karina simply didn’t show up for the call was quite disappointing. My messages were ignored, and I didn’t even receive a basic apology.

Conclusion: The company shows a lack of respect for potential employees at the initial stages of interaction. If this happens at the very beginning of the relationship with the company, it’s easy to predict what will happen next.

Free advice: As someone who personally builds and oversees the development of high-level customer service, I can tell you that there’s the company’s general brand, and there’s the employer brand (which is equally important). In the first case, the opinion of your brand is formed by sales managers, support specialists, etc., while in the second, it’s HR managers. HR managers are the ones who shape the first impression of the company as an employer. That’s why the quality of their work should be monitored just as closely as the quality of service and sales managers.

It’s a shame that CHOICE seems to lack even the most basic foundation. I would recommend the CEO to pay attention to the HR management department, especially Karina Novak.