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CEX.IO is an ecosystem of products and services connecting people to the opportunities of decentralized finance and digital asset economy. Since 2013, millions of global customers buy, sell, trade, store, and earn digital assets using CEX.IO. CEX.IO has been ranked as the 7th best cryptocurrency exchange by CryptoCompare.
20 січня 2021

Account Manager (вакансія неактивна)

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We are looking for an experienced, results-oriented Account Manager to contribute to the growth of a fast-growing derivatives trading platform.

You:

— Have a strong experience in growing a portfolio of large client accounts and attending to the needs of individual clients.
— Can develop processes and build the account management function from scratch.
— Enjoy significant responsibility, maintain self-direction, commit to deadlines, and pay attention to details.
— Combine a strong commercial focus with the ability to nurture long-term, mutually-beneficial relationships.
— Find fulfillment in connecting with people, finding solutions, and growing the business.
— The position is remote-fist, so you need to be comfortable communicating with the team online across different time zones.

Us:

— Ambitious and growing team that moves quickly, enjoys experimenting, and values actions over words.
— People with a strong sense of ownership for what we do and open communication style.
— Number-focused, but with the real care for our users and each other.

We look for someone who can:

— Quickly get oriented in the existing client base, identify the vectors of growth, propose an execution plan, and dive into action!
— Demonstrate resourcefulness, creativity, emotional intelligence, and analytical skills.
— Easily work on the intersection of marketing, customer service, and product development teams.
— Develop expertise in the industry specifics and adhere to the company values.
— Quantify the goals and the results of every activity and provide systematic reporting on the progress.

Our ideal candidate has:

— At least 3 years of experience in account management roles.
— Complete understanding of important metrics, like activation rate, retention rate, churn rate, LTV, ARPU, etc.
— Ability to listen, process information, work through scenarios, and come up with high-conviction decisions.
— Impeccable verbal and written communication skills.
— High discipline with time management and organizational skills.
— Working proficiency and the ability to quickly master all relevant software (Intercom, etc.)

In return we offer:

— Challenge to search, attract and build relationships with candidates in global market;
— Good opportunities for professional growth (personal development plans, regular feedback on results, external professional courses);
— Inspiring atmosphere (dynamic product company, ability to see tangible results of your efforts on a weekly basis);
— Process ownership you are responsible for;
— Competitive remuneration and transparent bonus system;
— Opportunity to work remotely;
— 100% Health Insurance coverage after successful trial period;
— Annual vacation: 18 working days.

About us:

Why CEX.IO LABS?

Smooth and streamlined technical processes

— We use source control and continuous integration systems.
— We can push several updates in one day.
— We’re ready to deploy any product at the push of a button.
— We have a three-tier incident management system.
— We fix bugs before writing new code.
— Our specifications are written by humans, for humans.
— Our employees work with the best equipment.
— MacBook Pro and at least one 27″ display are guaranteed.

Comfortable and motivating work conditions

— A spacious office with sports zones, a fully equipped dining area, a terrace, and lots of extra facilities
— Medical insurance, paid sick leave, drinks and snacks, English language courses, and more
— Team building events, corporate events, semi-official parties, etc.

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