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Caspio’s do-it-yourself cloud application platform replaces traditional coding with intuitive point-and-click tools, empowering business users to create custom web and mobile applications fast, securely and without programming. Our customers include The New York Times Company, ESPN, Harvard University, Comcast, American Red Cross and ABC News.
27 січня 2022

Technical Support Specialist (вакансія неактивна)

Дніпро, віддалено

Company
Caspio is the world’s leading NO-CODE platform for building custom business applications without coding. Caspio powers 15,000 customers in 150 countries, from innovative startups to progressive global corporations. Launch custom database applications 20x faster than traditional software development tools.
Clients
World Health Organization, VISA, The New York Times, Philips, Verizon, Harward University, Henkel, RedCross, Fujitsu, Marriott international
Support Team
6 specialists, distributed teams Ukraine-Serbia, 9-18

Required skills

  • BS Degree in Computer Science, Information Technology or a relevant field
  • Understanding and prior coursework or experience with relational database design and data normalization
  • Understanding of web basics, including HTML, CSS, JavaScript
  • Basic knowledge of SQL (join types, simple queries)
  • Strong English communication skills, written and verbal, with the ability to articulate technical concepts to non-technical people

We offer

  • Talented international team
  • Forward-thinking managers
  • Comfortable office space in Dnipro
  • Health insurance (gym, swimming pool, massages)
  • Full financial and legal support for private entrepreneurs
  • Paid vacations (20 working days)
  • Team buildings and corporate activities

You’ll help us do

  • Ensure timely response and resolution of customer cases
  • Answer questions about the features and capabilities of our platform and promote new features and extensions as appropriate
  • Partner and collaborate with Sales team to provide technical assistance to pre-sales clients to help determine proper development path and solution(s)
  • Escalate issues to the Tier 2 team when necessary with all relevant and required information
  • Document FAQs and develop product and training guides for internal and customer use

Please, follow the link to attach your CV in English:
www.caspio.com/...​on-details/?lid=2&pid=583

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