Caspio’s do-it-yourself cloud application platform replaces traditional coding with intuitive point-and-click tools, empowering business users to create custom web and mobile applications fast, securely and without programming. Our customers include The New York Times Company, ESPN, Harvard University, Comcast, American Red Cross and ABC News.
19 февраля 2020

Technical Support Specialist (Night shift 3PM-12AM) (вакансия неактивна)


Необходимые навыки

— Strong English communication skills, written and verbal
— 1 year of experience in technical support role
— Understanding of web basics, including HTML, CSS, JavaScript
— Basic knowledge of SQL (join types, simple queries)
— Flexibility to work rotating shifts including weekends


— Working hours, night shift 3PM-12AM
— Paid taxi
— Complete health insurance that includes dental care, massages
— Gym, swimming pool services
— Course of Business English for Support team
— Comfortable work space, rest area, office cafeteria
— Paid vacations (20 working days) and sick leaves (5 days)
— Twice a week team lunches


— Ensure timely response and resolution of customer cases
— Answer questions about the features and capabilities of our platform and promote new features and extensions as appropriate
— Partner and collaborate with Sales team to provide technical assistance to pre-sales clients to help determine proper development path and solutions
— Escalate issues to the Tier 2 team when necessary with all relevant and required information
— Document FAQs and develop product and training guides for internal and customer use

О проекте

Caspio — американская продуктовая компания с 20-летней историей и главным офисом в Кремниевой долине, первооткрыватель в сфере разработки облачных платформ.
Решение Caspio подходит высокотехнологичным компаниям, которым необходимо создавать собственные многофункциональные приложения для оптимизации бизнес-процессов.

Caspio поддерживает свыше 1 000 000 приложений и более 5 000 клиентов в 110 странах мира. Среди них The New York Times, Philips, Reebok, Verizon и другие лидеры отраслей.

Горячие вакансии

Все вакансии