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We are BotsCrew. We create chatbots to help brands create an amazing customer experience. Our story begins with the hackathon in early 2016, where we created our first chatbot, won the hackathon, and fell in love with the idea of such a simple interface.
26 апреля 2021

Conversational writer / UX writer

Львов, за рубежом, удаленно

You will design the user experience of our chatbots and write conversational flows. You’ll also make sure that our chatbots are engaging, bring value to the end-user, and match our client’s brand tone of voice.

Responsibilities
— Main responsibility — designing and writing conversations;
— Create, maintain, troubleshoot conversational flows for chatbots, and keep updating them to constantly — enhance the customer experience;
— Create chatbot personas and personalities;
— Proactively identify issues and recommend solutions;
— Write natural language training materials;
— Communicate with the stakeholders.

Skills:
— Strong UX Writing skills;
— Advanced English;
— Understanding of user experience principles and best practices;
— Understanding business needs and objectives;
— Ability to communicate in a cross-functional team;
— Detail orientation, product orientation, critical thinking;
— Willingness to learn;
— Experience with branding and identity is a plus.

Everyone loves perks, right? So here are ours:

— 20 working days of paid vacation plus 5 days of paid sickness
— Flexible work schedule and great work conditions
— Competitive salary
— COVID-19 hasn’t impacted our performance and salary reviews
— Compensation for your education: work-related courses, training events, English courses, thematic workshops
— Compensation for your hobbies
— Active team buildings: carting, rope-jumping, buggy driving, rafting, and many more
— Game evenings in Zoom where we play quizzes and online games
— A friendly, young, and outstanding team

... and modern problems require modern solutions, so here are our COVID-19 perks:
— We cover the price of the COVID-19 test for each coworker. You can check your health anytime.
— Remote work with an opportunity to visit the office

Live, dream, and achieve together with BotsCrew 🚀

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