— Experience with using, troubleshooting, and maintaining SaaS services;
— Must: Gsuite Enterprise, Slack, Zoom;
— Nice to have: Fleetsmith or JAMF, Apple MDM;
— Have experience with managing massive software updates for the whole company;
— Implementing G Suite security best practices for Drive, Apps, and more;
— Experience in implementing end-point verifications using G Suite;
— Experience in deploying Kernal-based software on Macs (Such as antimalware);
— Know and follow the basic rules for information security;
— Experience in implementing SMAL and SSO apps;
— Writing procedures and processes to support security and privacy across the IT of the company;
— Proficient level of English.
Have an understanding of ITIL / ITSM.
— Build/implement a system for internal IT management;
— Install and configure the Mac laptops;
— Install and control MDM (Mobile device management);
— Install and configure the software necessary for the work of employees;
— Support internal IT infrastructure (workplaces of employees, installation and management of employee software, internal services, management of access rights, support of network infrastructure, WiFi, etc.) Across Bizzabo 3 offices (Kyiv, NY, and Tel Aviv);
— IT onboard newcomers (purchasing and setting up equipment, software) and offboard employees who are leaving the company;
— Write and provide instructions and security policies for the software (VPN, connecting printers, using calendars, connecting to services, etc.);
— Quickly and easily solve technical problems;
— Create and maintain service catalog;
— Develop and constantly improve knowledge base or self-service portal.
Bizzabo has settled in Kyiv and is expanding, and we are looking to hire the pioneering team to join and lead the way. Bizzabo is looking for its FIRST internal IT manager to join our fantastic operations team and build the best service desk for end users.
If you are passionate about building, shaping, and acting as a key team member of a brand new team in a brand new Bizzabo site — this is the chance to do so.
Bizzabo’s all-in-one event software enables in-person, virtual, and hybrid events to deliver unique attendee experiences through intelligent and intent-based personalized engagement. We help companies measure, manage and scale events towards key business outcomes, empowering every organizer, marketer, exhibitor, and attendee to unleash the power of professional events.
Bizzabo powers events for brands like Amazon, IBM, Bloomberg, Datarobot, HubSpot, Forbes, Uber, Electronic Arts, Siemens, Bank of Ireland, and The Wall Street Journal. The company was founded by Boaz Katz, Alon Alroy, and Eran Ben-Shushan, and has more than 200 employees in its New York, Tel-Aviv, and Kyiv offices.