BillTech is a full-cycle product IT company. This is a team of 100 specialists who independently implement projects from ideas to technical support. For more than 2 years we have been developing our products focused on the international market. Our audience has more than 500,000 users worldwide.
11 березня 2022 Перша робота

Support Manager (вакансія неактивна)

Вінниця $700–800

Необхідні навички

Level of English — B2-C1 (we have English content)
Analytical mindset (for transaction analysis)
Communication skills and sense of humor (needed to turn the client into a friend)
Desire to learn and develop in the field of digital
Ability to work day and night shifts

Пропонуємо

Shift schedule (day/night shifts) for 8 hours
Payment: day — $4,15/hour, night — $6,2/hour (average $800 per month)
Payment for the 1st month of training is $2.5/hour
We use modern Apple equipment
Free set lunches in the office

Обов’язки

Support customers in chat, communicate with them and establish friendly relations
Іnstruct new users and help them to perceive the project
Monitor the correctness of transactions and analyze them in case of violations
Provide quality responses to users as quickly as possible
Collect feedback on the product from users and pass it on to the team
Solve financial issues with users

Про проект

BillTech is a product company with a full development cycle. Our team of specialists works in the following areas: Development, Design, Product Management, Marketing, Support.

We are increasing the team and are looking for a customer support specialist with knowledge of English. Customers of our product are users from all over the world, and the product itself is based on blockchain.

Details: Telegram — @ithrwork