IT company with a full development cycle including design, development, marketing and support. A team of young developers and specialists in the scopes of design, software development, product management, marketing, support.
18 февраля 2021 Первая работа

Support Manager (вакансия неактивна)

Винница $800–850

Необходимые навыки

Level of English — Upper-Intermediate (we have English content)
Analytical mindset (for transaction analysis)
Communication skills and sense of humor (needed to turn the client into a friend)
Desire to learn and develop in the field of digital
Ability to work day and night shifts

Предлагаем

Shift schedule (day/night shifts) 6 days a week for 6 hours
Payment: day — $4,6/hour, night — $6,9/hour (average $800 per month)
Payment for the 1st month of training is $2.5/hour
We use modern Apple equipment
After 3 months of office work, you can work remotely
Free set lunches in the office

Обязанности

Support customers in chat, communicate with them and establish friendly relations
Іnstruct new users and help them to perceive the project
Monitor the correctness of transactions and analyze them in case of violations
Provide quality responses to users as quickly as possible
Collect feedback on the product from users and pass it on to the team
Solve financial issues with users

О проекте

BillTech is a product company with a full development cycle. Our team of specialists works in the following areas: Development, Design, Product Management, Marketing, Support.

We are increasing the team and are looking for a customer support specialist with knowledge of English. Customers of our product are users from all over the world, and the product itself is based on blockchain.

Горячие вакансии

Все вакансии