— Understanding of different methodologies of development (Scrum, Kanban, Waterfall);
— Client/server architecture knowledge;
— Web protocols;
— Self-motivated, proactive, capable of multitasking and ready to provide requested information in a short period of time;
— Be attentive to details and be able to cover large scope of tasks;
— Development experience as a plus.
— ITIL V3 Foundation Certificate;
— Previous QA or Support experience.
— Fully paid sick leaves and 20 working days paid vacation;
— Great opportunity to take part in unique Ukrainian Sportsbook product development;
— Team of passionate professionals with experience exchange;
— Paid trainings, conferences, professional library and career and proficiency development plans;
— Team building events;
— Paid sport trainings/medical insurance;
— Sandwiches, juices, cookies, fruits and many-many more.
— Demonstrate strategic and tactical thinking, quantitative and analytical skills;
— Management of Blocker, Critical and Normal impacting incidents, primarily involving large scale infrastructure issues/ high risk data or application issues;
— Undertake post incident reviews, with the focus on identifying process or operational improvements;
— Advising and consulting with other IT teams on processes relating to Incident Management, Problem Management and Change Management;
— Work with IT teams to improve the overall stability of the production environment both regionally and globally (including process and product improvements).
BETLAB is Ukrainian Product company in Sports betting sphere and we are looking for Technical Support Management Coordinator tо keep up-to-date innovative and best technical stack in our product development.
We are making platform which covers all processes of Sports betting business. We started in 2014, and now we are 200+ team members all together working on achieving our shared goal and we keep growing!