Product Manager (B2B SaaS/CPaaS Platform Development)

BSG is a Communication Platform as a Service (CPaaS) designed to streamline how businesses connect with customers across multiple channels. Our flexible, cloud-based solutions integrate communication tools directly into your apps or websites, enabling real-time engagement.

We’re looking for a Product Manager to help us grow and evolve our B2B CPaaS platform across multiple regions. This is a hands-on role focused on product development, team collaboration, and AI-driven innovation. You’ll work closely with cross-functional teams to shape product direction, improve user experience, and drive measurable impact.

What You’ll Do

• Lead product development across global markets (Europe, US, Canada, Asia).

• Collaborate with engineering, design, and marketing teams to deliver product improvements.

• Define product goals, prioritize features, and manage the roadmap.

• Conduct user research, analyze feedback, and iterate quickly.

• Explore and integrate AI capabilities into the platform to enhance functionality.

• Track product metrics and optimize user flows, onboarding, and retention.

• Ensure product quality and alignment with business goals.

What We Expect

• 4+ years of experience as a Product Manager in B2B SaaS.

• Experience working with platforms or AI-powered products is a plus.

• Strong analytical and communication skills.

• Ability to work independently and manage cross-functional collaboration.

• Familiarity with Agile methodologies and product analytics tools.

• English proficiency (Upper-Intermediate+).

Nice to Have

• Experience with product growth across multiple geographies.

• Background in AI product development or automation tools.

• Understanding of user behavior and data-driven decision-making.

• Familiarity with tools like Hotjar, Mixpanel, or similar.

What We Offer

• Opportunity to shape a product used by businesses worldwide.

• A collaborative team that values ownership, transparency, and growth.

• Flexible remote work and minimal bureaucracy.

• Competitive compensation and performance-based bonuses.

• 24 paid vacation days + Ukrainian public holidays