Product Manager (вакансія неактивна)

BSG is a Communication Platform as a Service (CPaaS) designed to streamline how businesses connect with customers across multiple channels. Our flexible, cloud-based solutions integrate communication tools directly into apps and websites, enabling real-time engagement.

We are expanding our email service offering and looking for a Product Manager to lead this direction.

What You’ll Do:

• Conduct continuous market, competitor, and customer research to identify growth opportunities.

• Develop and implement product strategies and roadmaps for email services.

• Launch and scale products in international markets.

• Define product requirements aligned with business goals in collaboration with analysts.

• Build and manage a product backlog, prioritize features, and plan development cycles.

• Collaborate closely with development, marketing, and sales teams to ensure alignment and execution.

• Design and run A/B tests and experiments to validate hypotheses and improve product metrics.

• Monitor and analyze product KPIs (LTV, Churn, ARPU, etc.) and adjust plans accordingly.

• Prepare reports and presentations for stakeholders on product performance and development plans.

• Ensure timely delivery and quality of product features.

What We Expect:

• 2+ years of experience as a Product Manager, preferably with email platforms or services on B2B market.

• Strong understanding of email infrastructure: SPF, DKIM, DMARC, DNS, spam filters, domain reputation.

• Experience with ESPs like Mailchimp, Customer.io, Unisender, GetResponse, or similar.

• Practical experience in launching and scaling products in international markets.

• Familiarity with Agile, Scrum, Kanban, and Waterfall methodologies.

• Strong communication and presentation skills.

• Experience with product analytics tools and experimentation frameworks.

• Understanding of technical concepts: APIs, backend/frontend basics.

• English level: Upper-Intermediate or higher.

Nice to Have:

• Background in telecom or email marketing (e.g., Email Marketing Manager).

• Experience working with CPaaS or SaaS platforms.

What We Offer

• Work on a product that makes a real impact on clients’ businesses.

• A team of professionals who value openness and growth.

• Flexible schedule and remote work opportunities.

• Competitive compensation and performance-based bonuses.

• 24 days of paid vacation, plus Ukrainian public holidays.

• Other benefits.