Release & Incident Manager (вакансія неактивна)

BePlay was founded with a clear goal: to create innovative, high-impact products that challenge and elevate what’s possible in the industry. We’re here to set a new benchmark.

Our team is made up of experienced, driven professionals who bring deep domain expertise and a shared ambition to lead through excellence. We believe true innovation happens when experts are given both the freedom to experiment and the responsibility to deliver real outcomes.

Qualifications:

• 2+ years in technical or project-management roles, and at least 1 year in a similar position (release management, delivery).
• Strong understanding of Software Development Lifecycle (SDLC), configuration management, build/deployment processes, and infrastructure management.
• Excellent communication & coordination skills — ability to act as bridge between teams
• Analytical mindset, risk assessment, ability to plan, identify blockers, and ensure timely, quality deliveries.
• Familiarity with tools like JIRA, Confluence (or similar) for tracking tasks, documentation, communication.
• Remote work readiness, ability to collaborate asynchronously with international / distributed team — ability to manage time zones, communication, self-organization.

Nice to have:

• GitLab experience
• Customer Support experience

Responsibilities:

• Plan and manage release cycles and project deliverables: schedule, coordination between teams, infrastructure updates.
• Communicate timelines, requirements, and status between different cross-functional teams (devs, devops, QA, etc.).
• Identify and manage risks, delays, dependencies, defect backlog — ensure stability and quality of releases.
• Conduct readiness reviews before deployment and post-release reviews.
• Maintain documentation for build/release procedures, dependency tracking, notification lists, configuration management.
• Lead incident management: detection, triage, escalation, resolution, post-mortems / RCA (root cause analysis), and follow-up.
• Manage on-call schedules (if 24/7 support is needed), coordinate coverage, and ensure SLAs / KPIs compliance.

We offer:

• 20 working days of annual paid vacation.
• 15 working days of annual paid sick leave.
• Public holidays off.
• An incredible chance to contribute to the company’s history.
• Professional development alongside the company’s growth.
• Open communication and a feedback-driven culture focused on your achievements and challenges because we truly care.
• We are a remote company, which means you can work from anywhere in the world.

If you’re passionate about digital art and want to make an impact in the gaming and iGaming industry, we encourage you to apply!

Thank you for considering an opportunity with our team.
Each application we receive is thoroughly evaluated by our hiring managers. If we do not reach out to you within 5 business days, it indicates that we are unable to proceed with your candidacy at this moment.
We genuinely value your interest in our company and will retain your information for any future roles that may better match your experience and qualifications.