We are looking for a Customer support specialist to join our team.
Qualification:
● Good written level of English
● Self-governing and customer-oriented with keen attention to detail
● Technical savvy
● Understanding of the software processes
Experience as a Customer Support Specialist
● Knowledge of Kibana, SQL
● Comfortable, modern and “green” office
● Paid sick leave and vacation
● Career and development opportunities within international environment
● Highly competitive salary
● Friendly atmosphere and professional team
● Interact with customers via Skype
● Resolve software issues
● Handle and resolve all customers complaints and requests
● Help customers to get the most value out of our platform
● Provide informative feedback about current issues for the engineering team
● Collaborate with team members and other departments to work through the customer’s issues
● Assist new customers with initial integration of our product
We are a global, innovative and fast-growing IT company with a team of 250+ that provides integration of our products for customers.
We are looking for amazing people, like you, to join our team in Kyiv, Ukraine.
Currently, we are in search of Customer Support Specialist to provide technical and information support. We’ll train you everything you need to do your job well.