Account Manager (вакансія неактивна)

We are looking for an Account Manager, you will be creating long-term, trusting relationships with our customers. This is a great opportunity to develop your career while working with B2B clients in the United States and Europe.

Belkins is a renowned Leader in Appointment Setting with over 500 clients in North America and Europe. We have been consistently rated as one of the world’s top-performing agencies by Clutch, GoodFirms, Inc.5000 with the most recent ratings as Global Top B2B Service Provider by Clutch.

Working at Belkins means embedding excellence into every work-related activity and being free to create your own way of doing things while getting all the guidance needed.

• When you’re with us, expect lots of support and encouragement both from your team leads and peers.
• You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them.
• You’ll also have limitless opportunities to explore — whether that means building up new areas of expertise or taking your career in a different direction!

As an Account Manager, you will be:

• Responsible for ongoing engagements with B2B clients in the United States and Europe;
• Acting as the main point of contact on a day-to-day basis for any client engagement-related matters (contract launch, deliverables, reporting, invoices and etc.)
• Developing and launching B2B outreach marketing campaigns / Content / SEO initiatives (basically any marketing related initiatives) together with the team of SDRs, Lead Researchers, Copywriters, Graphic Designers, and SEO Specialists;
• Managing internal processes to ensure smooth client delivery (task creation, monitoring of deliverables, QA, reporting);
• Working towards monthly and quarterly KPIs in accordance with our strategic metrics like Client Retention Rate, Churn Rate, Upsell/Cross-Sell Rate, and NPS/client happiness.

You will definitely be successful in this role if you have:

• Advanced English (C1-C2);
• B2B experience in a client-facing position, with exposure to foreign markets;
• It is preferable that you have previous experience in our industry or any related sector: digital marketing, email marketing, PR, content marketing, or B2B sales;
• Excellent presentational skills and experience in presenting complex ideas to corporate decision-makers;
• Excellent communication and relationship-building skills in a group setting;
• The competence and willingness to establish and maintain long-term relationships with our clients; — Management experience would be advantageous.

We care for our team, therefore we provide:

• Competitive compensation (very competitive compensation);
• Flexible work schedule;
• Collaborative, friendly, and hassle-free environment;
• The best possibilities for professional development and career growth both internal and external;
• Cozy and pet-friendly office in the city center with an impressive view from the 20th floor of an A-class business center;
• Best-in-class training and development;
• English lessons, covered by the company;
• Access to corporate Kindle, Coursera, Internal Learning Wiki;
• Paid vacation, days off, and sick leaves;
• U.S. public holidays are off — we work according to the U.S. calendar;
• Exciting and memorable team building activities and corporate parties (including massive collection of table games).