BeLive is a product start-up that strives to provide effortless and professional live streaming experience to a non-tech audience. We are one of 15 companies that got a Facebook partnership in the live streaming field and with tens of thousands of customers, we are constantly growing and improving our platform for our community.
11 октября 2021 Первая работа

Customer Support Representative (вакансия неактивна)

удаленно

Необходимые навыки

— Upper-intermediate/Advanced English
— Willingness to learn and adapt to changes
— Night owl: you will work night shifts (12 am-8 am)
— Google researching 😃

Будет плюсом

— Previous experience in Support or Customer service
— Collection of good jokes😉
— Location in Kyiv

Предлагаем

— Flat company structure and opportunity to influence product decisions
— Work in a user-centric product company
— Company support in your professional growth
— A part-time remote position. But you can also always access a comfortable office in the center of Kyiv 🤗
— Bonuses for working during holidays and other perks

Обязанности

— Provide timely and effective support via chat and email (no phone calls)
— Analyze and troubleshoot technical issues, log them to Jira
— Gather feedback related to the product
— Attend team and company calls

О проекте

BeLive is a product start-up that strives to provide an effortless and professional live streaming experience to a non-tech audience. We are one of 15 companies that got a Facebook partnership in the live streaming field and with tens of thousands of customers at the moment we are constantly growing and improving our platform for our community.
BeLive is headquartered in Kyiv, Ukraine.