Law Firm Coordinator (вакансія неактивна)

Job Title: Law Firm Coordinator

Work Location: Ukraine / Kyiv or Lviv

hybrid model Kyiv or Lviv

The Law Firm Coordinator will act as a business process expert and facilitate customers’ success in delivering technology solutions. You should be friendly and accessible to customers, as you will be the implementation, training, and support contact for our law firm clients.

Responsibilities:

• Assist with implementation for law firms and legal vendors onto our system
• Assist with the management of account software subscriptions
• Support active law firms and legal vendors using our product
• Troubleshoot issues users encounter
• Develop and implement training plans
• Recommend program improvements or revisions to the product

Skills/Qualifications:

• 1-2 years of professional experience, electronic e-billing or accounting experience is a plus
• Bachelor’s degree desired
• Experience with Microsoft Office Suite, particularly with Excel, is required
• Must be a motivated self-starter
• Communicates tactfully and effectively and maintains positive and effective work relations
• Competent in correct English usage, grammar, spelling, punctuation, and arithmetic
• Possesses proven customer service skills
• Detail-oriented and has good organizational skills
• Strong teamwork and interpersonal skills at all levels
• Good analytical, problem-solving, and conceptual skills

Functional Competencies:

• Problem solving
• Learns quickly when facing new problems
• Organized
• Priority setting
• Time management
• Verbal & written communication
• Process management
• Delegation
• Customer focus
• Picks up on technical issues quickly
• Can learn new skills and knowledge
• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment

We offer you:

• A very attractive salary package and numerous benefits.
• Annual paid vacation, the duration of which shall be 24 (twenty-four calendar days).
• Unlimited paid sick days.
• Medical insurance in Ukraine.
• Corporate Mac laptop.
• Corporate lunches.
• A responsible as well as versatile job in a constantly growing international company.
• A great atmosphere in a motivated and highly qualified team with flat hierarchies.

Please notice that the employment will be under Diia.City.

With your application, you agree to the processing of your personal data in accordance with the provisions of data protection regulation insofar as this is necessary for the decision to establish an employment relationship with us.