Hi, we are Avenga Ukraine! We are a global team of experts. Our goal is to set tomorrow’s wide industry benchmarks today. We consult, design, engineer and deliver real-world reliable solutions with fast results. We know how to work smoothly and have a lot of fun together.
24 жовтня 2022

Helpdesk Engineer/ Microsoft 365 Administrator (вакансія неактивна)


Vacancy level: Middle

Vacancy description: We are looking for a skilled IT Helpdesk Engineer with a background as a Microsoft 365 Administrator to provide support for computer hardware, operating systems, or enterprise application software

We are seeking an energetic person with strong interpersonal skills and a desire to grow up with a professional team. We expect a successful candidate to demonstrate high motivation and the ability to solve complex problems and achieve set goals.

What you bring along:

  • 1+ year of experience in a similar position;
  • Experience with administration of Office 365 services;
  • Knowledge and experience working with Windows 10, Linux (Ubuntu), MacOS;
  • Knowledge of Azure;
  • Basic understanding of network protocols and services;
  • Experience with Google Workspace, Slack, Active Directory, monitoring tools (Zabbix, PRTG, Splunk), Jira, SharePoint, Zoho;
  • English — Intermediate.

This is your mission:

  • Setup user workspace;
  • Install standard software on user’s computers;
  • Assemble computers;
  • Maintain issues in ticketing system with user’s computers and provided hardware;
  • Administer user accounts in accordance with ISO27001 recommendations;
  • Perform regular office IT equipment check;
  • Resolve user’s IT requests;
  • Fulfill the requirements of Information Security Management System Policies

Nice to have:

  • A university degree in Computer Science or related field.

Your benefits:

  • Flexible remote policy;
  • Reimbursement of education and certification;
  • Medical and sports services compensation;
  • Paid out of reach, sick days and public holidays;
  • Language school on site;
  • Accounting and legal support.