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AutoMobile Technologies was founded to help dealerships and reconditioning companies automate their paper-based systems to improve customer service while increasing revenue and reducing operational inefficiencies.
1 февраля 2020

Technical Writer (вакансия неактивна)

удаленно

Необходимые навыки

Required Skills
FLUENT IN WRITTEN ENGLISH
At least two years of professional experience as a technical writer
Extremely strong writing skills, scrupulous editing and revision skills, laser-like attention to detail with the ability to see the big picture
Ability to convert technical information into easily understood content and express complex technical concepts in easy terms
Ability to create and process illustrations (knowledge of screen capturing and processing tools)
Ability to create clear, concise, well-structured and relevant user information
Ability to work on multiple complex projects and manage multiple priorities
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Ability to learn quickly and grasp large volumes of complicated and abstract technology information, personally validate technical information
Ability to harvest information from subject matter experts and cross-function teams via high-level communication and interview skills
Ability to work independently and as a team player
Ability to work with little or no supervision, manage own time scales and use own initiative to ensure accuracy and consistency of all documentation produced
High sense of responsibility, self-improvement and self-motivation potential, creative approach
Availability of documentation portfolio with samples that showcase your expertise, including user guides, help systems, FAQs, training materials, video tutorials, installation guides, release notes, and more.

Будет плюсом

Preferred Qualifications
Knowledge of Microsoft, Apple, Chicago, and other style manuals
Knowledge of UI design standards
Experience with help authoring and publishing tools
Experience with complex enterprise products
Understanding of product development life cycle

Предлагаем

Company Benefits
Work for a fast-growing product company
Competitive compensation and very significant performance bonus
Paid official holidays
Paid New Year holidays (including December 31 and January 2)
Birthday as a day off
Flexible work schedule
Remote work

Обязанности

Key Responsibilities
Write and publish release notes, what’s new, and system demo documents
Create help documentation, training courses, and related materials for end-users and customer support managers
Evaluate, maintain, and update existing documentation for continuous improvement and enhancement of its quality
Organize, conduct, and manage fact-finding interviews with subject matter experts and reviews of technical documentation by SMEs.
Collaborate and work closely with Analysis, Development, QA, Support, and Management to identify and document product features and user scenarios.
Estimate documentation development effort and communicate the status of documentation tasks in progress to ensure timely delivery
Proof-read and run quality checks for content, format, design, and style of your own deliverables before sending them for reviews
Ensure consistent use of terms, styles and other documentation standards within new and existing documents.
Interpret functional and technical specifications and requirements to produce end-user documentation
Research product features, configurations, and settings to obtain in-depth knowledge of software products and understand the functionalities
Validate all of the technical descriptions and instructions in the documentation through hands-on testing of the software products
Review the application UI for grammar, user-friendliness, and overall consistency to ensure accuracy of documentation and improve product quality and usability

О проекте

Are you looking for a chance to join a stable company creating the next level of software technology? Do you want to join a dynamic team of engineers and developers working to solve challenging technical tasks and having fun doing it? Do you wake up every day ready to apply your skills to create solutions?

If so, then this is where you belong. AutoMobile Technologies, Inc. is the leading software provider to the massive and growing automotive reconditioning industry. Our mobile software applications are used by thousands of technicians working on millions of vehicles every year to help them be more efficient and improve the quality of their work. Join us, and you can build something better for yourself, for our customers, and their customers, too.
The only thing keeping us from growing faster is our need for talent like yours. Apply today!