NOC engineer 24/7 (вакансія неактивна)

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.

We are looking for an NOC engineer 24/7 to join our team.

📍 Work location — Ukraine

Responsibilities:

• Respond to incidents according to playbooks
• 24/7 customer support (8 hours long shifts)
• Network, Infrastructure, Applications monitoring, and issues troubleshooting
• Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
• Maintaining and documenting monitoring solutions
• Contribution to infrastructure automation and internal NOC tools development

Requirements:

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
• Hands-on AWS cloud experience
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge — advantage
• CI/CD: Jenkins, ArgoCD — advantage
• Containers orchestration: Docker, Kubernetes (EKS, GKE) — advantage

We provide:

• An opportunity to work in a community of Cloud infrastructure professionals: 60+ DevOps engineers (senior, middle level), Solution Architects, MLOps and FinOps engineers, tech management team and NOC 24/7 team (on calls)
• Regular professional DevOps topics knowledge sharing (internal and external) + exclusive sessions with invited AWS experts
• Internal Automat-it Academy educational courses and resources (available after August 2023).
• 100% payment for certifications AWS, GCP, K8s, Jenkins, HashiCorp, etc. — pass exams only during working hours
• If you need co working place with 100% backup (internet, electricity, heating + shelters) — we have free places in Kyiv, Lviv, Kharkiv (all expenses fully paid by company)
• Laptop for work, additional equipment for work according to the company internal standards
• 20 paid working days off, unlimited paid sick leave
• Medical insurance
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Compensation for sports and English courses
• In-house free online English courses

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.