18 июня 2021

Junior Customer Service Representative (German, French, Dutch, Danish, Finnish, Swedish)

Харьков, Одесса, удаленно

Необходимые навыки

▪️ Fluent in Russian and German, French, Dutch, Danish, Finnish, Swedish (Upper-Intermediate/Advanced level)
▪️ Persevering and attentive
▪️ Ready to learn information and share it with clients
▪️ Able to listen and, what is more important, to hear people
▪️ Have a competent oral and written speech and good diction
▪️ Сonfident PC user and blazing-fast typer

Будет плюсом

➕ Experience of working in a Contact Center

Предлагаем

💪 Stable work and salary even during the quarantine period
⌛ Flexible schedule and ability to combine work and study at university
🧑‍💻 Participation in a large-scale European project with advanced software
🤓 A friendly team
🚀 Ability to improve your soft and hard skills in the international professional environment
🚗 Unique experience of working with millions of car enthusiasts
💡 Opportunities for professional growth: free external and internal professional training courses, paid language classes, and practice with native speakers
🌴 20 paid vacation days, 3 days off, national holidays, and unlimited sick leave

Обязанности

▪️ Become a lifesaver for our clients, helping them to place an order, providing information about products, prices, and promotions
▪️ Quickly respond to complaints and wishes
▪️ Build communications by phone / email / chat
▪️ Meet KPIs by processing about 100 requests daily

О проекте

Want to gain invaluable experience and become part of a large international team? Join AUTODOC! We are a team of more than 4,000 specialists from Germany, Poland, Ukraine, Moldova, and Russia. We love cars and everything related to them, and we work in e-commerce. In 2008, our team started the business with several dozen parts positions, and today we sell about 3.7 million products for 166 car brands. We are real friends with clients from 27 EU and EEA countries. As of 2020, our customer base has reached 5.3 million active B2C and B2B clients. We are dedicated to working, and so we expect our revenue to exceed €1.0 billion.

The Contact Center department consists of more than 700 people working from Ukraine, Moldova, and Germany. We find a common language with clients from 27 countries of the world. If you have great patience and are able to sincerely help people, join our team. To help you adapt faster, an internship is provided!

Each of us can confidently say that working at AUTODOC has become one of the turning points in life. We are always open to interesting people with a decent background who are ready to teach and learn. Send us your CV, and maybe AUTODOC will happen in your life, too!

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