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• Awareness for customer context and a keen ability to empathize with their needs
• A strategic, consulting mindset to understand the client’s needs before, during, and after their events
• Outstanding oral and written communication skills
• Ability to leverage resources within the company to get the right answers and achieve resolution through personal leadership
• Passion for developing a career in a startup environment, working in a global multi-cultural organization
• Must have created a mobile event app using Attendify (seriously, sign up on attendify.com — it is free!)
• Experience with the meeting, conference and event industry
• Experience working with SaaS software tools like Salesforce.com, Intercom, Trello, Monday and others
• Experience running online demos
• Thousands of world-famous clients will appreciate your work
• Training program and mentorship to shorten your ramp-up time
• Work on a team of equals, we don’t waste time on bureaucracy and micromanagement
• Competitive salary & career growth opportunities
• Education: library, courses, conferences, English classes
• Equipment: MacBook Air, monitor, and accessories you might need
• Other benefits: lunches, fruits and medical insurance
• Great office located in central Kyiv
• Become a trusted advisor to our customers and help manage every aspect of the post-sales relationship
• Manage a portfolio of hundreds of customers with diverse needs, requirements, and levels of technological sophistication
• Proactively monitor customer activity and provide insights to clients to improve outcomes
• Educate clients on the value they can get from Attendify and help them unlock value from new features and unexplored capabilities
• Work with clients who have
• Be the customer’s voice internally and provide feedback on how we can better serve their needs
• Maintain a deep understanding of Attendify’s product and advocate the most relevant features/functionality for specific customer needs.
Attendify is an event technology company. Our core product is a mobile event app used at conferences, exhibitions, corporate meetings and other events.
Attendify in numbers:
• 70+ team members worldwide operating as a united team
• 14K+ events served all time
• 3K+ clients, among them Google, Facebook, Bloomberg, PepsiCo, and UEFA
• Top-5 markets: the US, Canada, UK, Germany, and Australia
Ready to work in an ambitious, fast-paced startup environment? Send us your resume and we’ll be in touch.