Core Infrastructure Administrator will possess up to 5 years of general IT experience primarily in server & infrastructure support, networking/circuits, with occasional desktop support. Must be familiar with RMM Tools such as ConnectWise Automate, SolarWinds, Nagios, CloudWatch, or Zabbix.

Technical requirements:

• Microsoft Windows Server (All feature roles, including physical server support)
  
• OS & App Patching, OS Upgrades, Failure Remediation
  
• E-Mail Technologies (General Mail Flow Troubleshooting, Archiving, Retention, Compliance)
  
• Networking & Security
  
  • Strong Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
  • Strong Diagnostic toolkit in Layer 1-3 functionality
  • Cybersecurity — Firewalls / Antivirus / Defense-in-Depth
  • Network Vendors — Palo Alto / Cisco / Meraki / Ubiquiti
• Scripting — e.g. PowerShell, Azure Functions
• Cloud Products & Technologies
  
  • Microsoft 365 / Azure / SharePoint/OneDrive / Exchange Online / AWS
  • Identity Management, Authorization, and Security (Azure AD / Okta)
  • EMM / MDM tools (InTune, AirWatch)
  • Backups & Disaster Recovery
• Server & Trading Applications (Citrix, Microsoft SQL, Bloomberg)
  
• Environment Monitoring and event mitigation
  
• After-Business-Hours projects and assignments
  

— Full time employment
— Taxes and SSP coverage
— Salary review once a year
— Annual performance based bonuses
— Regular knowledge-sharing tech talks
— Certification support (coverage + days off)
— Process orientedness and thoroughly documented knowledgebase
— 28 days PTO that is 24 cd (18 wd) for vacations + 10 wd for sick leaves
— Remote regime during Covid (with a focus on the office regime further)

— Resolve alert tickets and assist any escalations for other departments.
— Design monitors to look for problem conditions in customer environments.
— Communicate with vendors and customers as a point of contact.
— Design scripts to address faults automatically.
— Recommend and improve processes to drive better outcomes.