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Давай знайомитися, ми — Astound Commerce, глобальна команда експертів електронної комерції. Ми забезпечуємо повний цикл послуг: від планування, дизайну, розробки та підтримки рішення до його просування й операційної аналітики.
9 липня 2018

Business Process Analyst (вакансія неактивна)

Київ

Необхідні навички

2–5 years of experience working with various business applications and systems, preferably MS Office, MS Project, Salesforce, JIRA, and Confluence;
• Experience with process/procedure development and/or large-scale organizational change efforts;
• A solid understanding of the process development process, change process and how people go through a change;
• Exceptional communication skills, both written and verbal;
• Excellent active listening skills;
• Ability to clearly articulate messages to a variety of audience and move toward a common vision or goal;
• Ability to establish and maintain strong relationships;
• Ability to aggregate big data sets, perform analysis and create models to examine complex problems;
• Ability to use visualization as an elicitation and analysis tool;
• Flexibility and adaptability, along with ability to work in ambiguous situations;
• Problem solving and root cause identification skills;
• Ability to work effectively at all levels in an organization;
• Familiarity with project management approaches, tools and phases of the project lifecycle;
• Collaboration and partnerships skills.

You are:
• Self-directed and able to quickly assess situations and make ad hoc decisions when necessary;
• Forward looking with a holistic approach;
• Organized with a natural inclination for planning strategy and tactics;
• Able to quickly learn new technologies;
• A team player and able to work collaboratively with and through others.

Пропонуємо

• Knowledgebase of the world’s largest ecommerce delivery team;
• Trainings and certifications;
• A constant inflow of ecommerce projects with global outreach;
• Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project;
• Coaching and reviews to support your career development;
• Internal/external engineering and business training and conferences and time for self-education;
• Extensive technical library with option to order books and English classes;
• A network-style culture with geographically distributed teams, easy communications and access to clients;
• Possible international on-site visits;
• Work-life balance approach and healthy lifestyle programs.

Обов’язки

• Be a Role Model in performance and attitude;
• Be a Change agent across multiple functional groups;
• Achieve of strategic targets for the BU and its initiatives;
• Promote accountability and improve transparency across BUs;
• Share responsibility of achievement of company targets;
• Create and maintain company Process Catalog;
• Partner with global employees in development of business cases to support recommendations for process and systems improvement;
• Support the design, development, delivery and management of communications around process and systems changes;
• Identify key stakeholders of a change, conduct impact analyses and assess change readiness;
• Ensure relevancy and perform continuous improvement of the company initiative process; manage initiatives portfolio;
• Identify and drive initiatives for continuous process and system improvement efforts while aligning with long term strategies, defining business cost and benefit for the company departments and business units;
• Develop process/procedures and/or system improvements; implement policies (e.g., permissions schemas development) to ensure system security;
• Interact with business owners to implement appropriate business process improvements;
• Identify, analyze and prepare solution related risk mitigation strategies;
• Track and report issues during initiative development and warranty phases;
• Provide input (i.e. process/procedure documentation, system user guide) for the design and delivery of training programs.

Про проєкт

Who we are and what we do:
Astound Commerce is a global ecommerce agency headquartered in the US. With over 600 professionals in 7 countries, we are one of the world’s largest teams of ecommerce experts. Top brands like Adidas, Puma, Versace, Jimmy Choo, Tommy Hilfiger, Hugo Boss and Crocs are among our clients. Company centers in Eastern Europe are focused on the development of ecommerce solutions on Salesforce Commerce Cloud (Demandware), Hybris, IBM WebSphere Commerce, Intershop, Kibo, Magento, NetSuite.

Brief description of the open position:
The Business Process Analyst will be responsible for designing, building and collaborating with IT and business teams in implementation of solutions for process and system improvements; contribute to reaching company strategic objectives.

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