Engagement Manager (вакансія неактивна)

• 8+ years of project/operations management and client facing experience;
• Leadership and mentorship competencies, including managing and resolving personnel and project-related issues;
• Exceptional organizational and control skills;
• Strong verbal and written business communication skills;
• Ability to work independently to gather requirements and translate those into solutions.

• Experience with Salesforce Commerce Cloud;
• PMP and Agility-related certifications.

You are:
• Self-starter, disciplined, proactive and collaborative;
• Proficient with the use of MS Project, Word, Excel, Visio, and Power Point;
• Proficient with Confluence and JIRA systems.

• Knowledgebase of the world’s largest ecommerce delivery team;
• Trainings and certifications;
• A constant inflow of ecommerce projects with global outreach;
• Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project;
• Coaching and reviews to support your career development;
• Internal/external engineering and business training and conferences and time for self-education;
• Extensive technical library with option to order books and English classes;
• A network-style culture with geographically distributed teams, easy communications and access to clients;
• Possible international on-site visits;
• Work-life balance approach and healthy lifestyle programs.

• Manage all aspects of delivery for client relationships;
• Identify and pursue new business opportunities within the current account;
• Get high-level understanding of eCommerce platforms;
• Interact at the highest level in client organizations;
• Actively support the sales team on new business development pursuits;
• Provide final quality assurance functions and assume ultimate responsibility for all client deliverables;
• Ensure consistent approach and solution quality across engagements;
• Manage Profit & Loss of the projects;
• Monitor all schedules and budgets.

Who we are and what we do:

Astound Commerce, the world’s largest privately held digital commerce agency, combines strategy, technology, creativity, insight and a proven methodology to deliver exceptional digital shopping experiences. Through a forward-thinking, results-driven approach, Astound Commerce serves leading global brands such as Adidas, L’Oreal, Under Armour, Jimmy Choo, Lacoste and Versace. Founded in San Francisco in 2000, the passionate team of some 700 dedicated, diverse industry and technology experts has decades of ecommerce experience and more than 400 implementations under their belt to address the complex challenges, advancing technologies and unique needs of global markets. To learn more, visit astoundcommerce.com

Brief description of the open position:

The Engagement Manager will be responsible for directing projects across multiple departments, teams, and solution areas, combining client relationship and executing the projects through completion.