Engagement Manager (вакансія неактивна)

• 5+ years of experience in project/operations management and team leadership is required;
• Project Management expertise;
• The ability to analyze job content and make recommendations;
• Strong verbal, written, analytical and interpersonal skills;
• Exceptional organizational and control skills;
• Must be able to work independently to gather requirements and translate those into solutions;
• Must demonstrate the following: the ability to appear for work on time; the ability to accept constructive criticism; the ability to maintain and develop positive team cohesiveness; the ability to understand and follow work rules and procedures;
• Must be proficient with the use of MS Project, Word, Excel, Visio, and Power Point;
• Experience with Demandware a major plus;
• PMP certification a plus.

• Knowledgebase of #1 global ecommerce delivery in Ukraine;
• Trainings and certifications;
• A constant inflow of ecommerce projects with global outreach;
• Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project;
• Coaching and reviews to support your career development;
• Internal/external engineering and business training and conferences and time for self-education;
• Extensive technical library with option to order books and English classes;
• A network-style culture with geographically distributed teams, easy communications and access to clients;
• Possible international on-site visits;
• Work-life balance approach and healthy lifestyle programs.

• Managing all aspects of delivery for client relationships;
• Identifying and pursuing new business opportunities within the current account;
• Interacting at the highest level in client organizations;
• Actively supporting the sales effort on new business development pursuits;
• Effectively managing and resolving personnel and project-related issues;
• Providing leadership and mentorship to Project Managers, company, and client team members;
• Providing final quality assurance functions and assume ultimate responsibility for all client deliverables;
• Managing several concurrent projects and/or project managers;
• Ensuring consistent approach and solution quality across engagements;
• Monitoring all schedules and budgets.

This Engagement Manager will be responsible for directing projects across multiple departments, teams, and solution areas. Ideal candidates will have a consulting background with previous work experience implementing large eCommerce, Enterprise Content Management, and Interactive Marketing initiatives. Engagement Managers are responsible for overall client relationship, and executing the projects through completion.