Aspire Global, part of NeoGames, is an international iGaming solutions provider that strives to deliver world-class technology solutions for both online gaming operators and land-based operators across the globe. Since 2005, our mission has been to provide reliable, innovative solutions that offer the best user experience for both operators and players.
24 лютого 2023
German Customer Support Agent (Ukraine) (вакансія неактивна)
Київ, віддалено
Required skills
• You are awesome in German, both written and spoken
• English is a must!
• You have experience (not must) and a passion for dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
We offer
• High-level compensation and regular performance-based salary and career development reviews;
• PE accounting and support;
• Possibility to work remotely during quarantine time;
• Medical insurance (health), employee assistance program;
• 20 working days of paid vacation; paid holidays, and 20 sick leaves;
• Sport compensation;
• English classes with native speakers, training, conferences participation;
• Referral program;
• Team buildings, corporate events.
Responsibilities
• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats.
What will you be doing day to day?
• Making all our players happy in a fast-paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!