Ascendix is a software and services technology company based in the U.S. with locations in the U.S, Ukraine, and Portugal. We specialize in building solutions for globally focused businesses who look to leverage cloud computing, commercial and open-source technologies for big data, search, applications, and cross-platform mobility. We have deep experience in Microsoft Dynamics and Salesforce.com CRM platforms and offer products, services, and productivity modules on both platforms. Our flagship offering is a globally deployed relationship management platform on Amazon for Commercial Real Estate supporting thousands of users across dozens of countries.
We are looking for great talent to join our Customer Support Team. Technical Support Specialist will serve as an expert by providing proactive and reactive supporting services for the usage of our applications to our clients who look for a personalized, ultra-responsive experience when using our services. The Customer Support Team is available as a subject matter expert on the functionality, triages, and coordinates resolution to issues arising out of the usage of our applications.
Customer Care Specialist will have shifts at night (5:30 PM — 2:30 AM — GMT +3)
You will be working night shifts, but you may eventually be moved to a day shift (9:30 AM — 06:00 PM — GMT +3)
As a plus:
Career and professional growth:
Learning and Development: