What you have
-At least 3 years of experience as a Customer Success Manager in mobile advertising or mobile SaaS companies.
-Advanced proficiency in written and spoken English
-Experience working with AppsFlyer’s services
-Being introduced by an AppsFlyer team member
-SQL or coding experience
Paid team sport activities
Paid unlimited vacations + all Ukrainian national holidays
Paid sick days
Team building, happy hours and other team activities
Snacks, fruits & ice cold beer
All new team members are provided with a brand new Mac laptop with 2 monitors and Starter package.
What you’ll do
-Manage clients’ accounts on all levels: technical, business, support, and product and help them succeed in their goals
-Handle new feature releases
-Provide client feedback internally
-Provide client training and webinars
-Upsell existing clients
-Introduce new features
As a global company operating in 16 countries across 5 continents, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.