Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
Apiko is a digital transformation consultancy & software development company. We develop highly-performing solutions for enterprises, focusing on scalability, innovation, and transparency of actions.
7 березня 2023

Customer Support Manager (вакансія неактивна)

Івано-Франківськ, Тернопіль

COMPANY BENEFITS:

  • Stable work schedule without night shifts;
  • Paid vacations and sick leaves;
  • Tax compensation & assistance of a personal accountant;
  • Healthcare compensation;
  • Personal learning budget;
  • Comfortable office in the city center in Ivano-Frankivsk or Ternopil;
  • Smooth onboarding.

REQUIREMENTS:

  • Spoken, written English level B2 or higher;
  • Ability to quickly navigate technical programs;
  • Desire to learn and develop;
  • Previous experience in Support Management;

RESPONSIBILITIES:

  • Respond to inquiries from English-speaking customers through the online chat, and phone calls;
  • Active communication with other departments to solve customer technical problems;
  • Excellent understanding of the product and its new versions;
  • Promoting a positive customer experience of using the service.