About the role
We are looking for a hands-on Head of Product who will personally own our subscription product’s ARPU growth — with a clear target of 15% QoQ. You don’t just manage a team that builds features — you design them, analyze them, and use AI tools like Claude to prototype and implement them yourself.
You live in the data, move fast, and treat AI as a core part of how you execute. At Ruby Labs, results drive everything, including compensation.
Responsibilities
- Drive ARPU growth by at least 15% quarter-over-quarter as your primary KPI, taking ownership over a product.
- Shape the product vision and roadmap using user behavior data, market research, and competitive analysis — proactively identifying growth opportunities before they become obvious.
- Design, prototype, and validate new features yourself using AI tools, then lead the team through implementation.
- Own the metrics layer: build dashboards, run regular performance reviews, and deliver actionable reports that drive decisions across the team.
- Conduct ongoing analysis of user sessions, cohorts, and behavioral patterns to detect friction, drop-offs, and monetization gaps early.
- Lead and align cross-functional teams to ship high-impact features at speed, maintaining quality and velocity.
- Foster a performance-driven team culture that embraces accountability and rapid iteration.
Qualifications
- 5+ years in product management with a proven track record on subscription-based digital products.
- Demonstrated success improving ARPU/ARPPU with clear, quantifiable outcomes.
- Deeply analytical: hands-on with tools like Mixpanel — funnels, cohort reports, custom dashboards — and a habit of going to data first, every time.
- AI fluency: actively uses Claude and other AI tools for prototyping, research, and execution. Core expectation, not a nice-to-have.
- Advanced understanding of retention metrics, churn reduction, and lifecycle optimization for recurring revenue models.
- Strong grasp of UI/UX principles and component-based design systems.
- Experience leading cross-functional teams and shipping high-impact features at speed.
- Outstanding communication, leadership, and stakeholder management skills.
Nice to have
- Background in premium/subscription products.
- International/global market experience.
- Experience growing products from the ground up.
- Experience in B2C SaaS.