Product Support (вакансія неактивна)

— Bachelor’s or Master Degree in Travel or Computer Science;
— Familiarity with travel industry or booking services in travel agencies;
— At least 2 years of experience in the role of account management, sales administrations or sales support, business analyst;
— Skilled in preparing presentations, user manuals, various project documentation.

— Professional software development environment in a product company;
— Financial stability (monthly salary in EURO);
— Long term contract and tax allowances for private entrepreneurs;
— Professional development (sponsorship in certification and paid trainings);
— Paid vacation and sick leaves;
— Medical Insurance;
— Corporate events;
— Relocation expenses to Kyiv (if necessary).

— Functional requirements analysis & task definition preparation;
— Preparation of technical & functional documentation;
— Consulting and support of the development team in the travel industry domain;
— Communication with clients throughout product delivery life cycle;
— Product delivery and support of the clients;
— Customer support activities via correspondence, conference calls;
— Technical training and support of the clients;
— Expertise in software development area is desirable;
— English fluency is a must.

Amadeus Product & Solution Center in Kyiv is developing Mass Market Modernization portal — a global e-commerce web portal (web portal & connection to back-ends) to allow a more efficient & automated shopping, billing process (including marketing campaign management & connection to e-support) for online travel agencies and its end customers.