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Altamira.ai is a digital transformation company that provides consulting services, including innovative strategies and bespoke technology solutions, to customers interested in business transformation.
28 грудня 2021

Helpdesk/Junior System Administrator (L1) (вакансія неактивна)

Київ

Altamira.ai is a digital transformation company that provides consulting services, including innovative strategies and bespoke technology solutions, to customers interested in business transformation. Altamira.ai is headquartered in Bratislava (Slovakia) and uses design thinking and innovative technologies to develop digital solutions to help our customers. Through its subsidiaries in Slovakia and Ukraine, the company is a sought-after business partner with a world-class team of talented professionals. Altamira.ai is backed by SARS Capital. We do believe that the success of altamira.ai is impossible without the success of our Talent and the success of our Clients!


We are willing to help our customers digitally transform their business by adopting innovative technologies into their workflows among which are Big Data, IoT, AI, machine learning, etc.

Job Description:

We are looking for an experienced Helpdesk specialist who is: passionate to support people, loves to be useful, interested in new computer technologies and can easily explain any issue or problem to anyone else.

We are waiting for you if you are:

  • Experienced user/administrator of Windows 10+, macOS, Linux;
  • Knows what Information Security is all about and ready to be adept of it;
  • Can switch quickly between different tasks;
  • Can read and understand this text without any translator;
  • Knows how to operate with Helpdesk ticketing system;
  • Knows how Google Search is working; :)
  • Not afraid of setting up 7Zip to the users.

What will your usual day consist of?

  • Support users with their issues and problems;
  • Users accounts managing;
  • Hardware setup and maintenance (in the office and remotely);
  • Performing inventory on different IT assets;
  • Other IT related tasks.

We offer:

  • Competitive salary, room for development and growth;
  • Loyal management, interesting tasks, constant support;
  • Medical insurance;
  • Paid vacations, sick leaves, regular salary reviews;
  • Flexible schedule and ability to manage your working hours;
  • Support of your personal grow and skills upgrading;
  • Healthy deadlines;
  • Great environment inside the team, support of initiatives, ability to contribute to the common goal;
  • Work remotely or in our space in the heart of Kyiv.

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