10 января 2022 Первая работа

Intern Application Support Engineer

Киев

About Allvue

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems!

Responsibilities

  • Learn our products and processes around the customer support tasks.
  • Demonstrate problem-solving skills and excellent customer service.
  • Collaborates with cross-functional team members (Developers, Implementation Specialists, Customer Success Managers, etc.) to enhance our product and services
  • Regularly performs triage and can quickly troubleshoot and resolve surface-level problems for clients.

Requirements

  • Well-rounded, talented personality
  • Excellent problem-solving abilities
  • Someone who thrives in a team environment
  • Ability to manage competing priorities
  • Enthusiasm for technology and finance
  • Passionate about helping people
  • Communication skills
  • English — intermediate

Would be a plus

  • SQL Server T-SQL skills and database administration experience, including understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts
  • Experience with XML/XPath/XSLT technologies
  • Experience with Microsoft stack of technologies

Education/Certifications

A CS degree (or similar) from a 4-year university preferred

Project description

HOW TO GET YOUR FIRST JOB IN IT INDUSTRY?

  • REGISTER via this link forms.office.com/r/FYnQMTphT3 for the Internship Program
  • Pass the cognitive and personality test.
  • Panel Interview — interview with our recruiter and Support Engineer mentors — for the cultural fit with our company and checking your English level.
  • The best candidates will get a job offer from Allvue company with $500 per month payment.
  • Internship Program takes 3 months.

Internship Program starts on the 1st of March 2022.

We would like to offer you an internship on real products. You are going to be a part of a team of experienced Support Engineers (from Juniors to Seniors), get tasks and a mentor.

What we offer

  • Fun, fast-paced work environment
  • Constantly evolving, cutting edge technology
  • The ability to make a significant impact immediately upon jumping in
  • An opportunity to work with some of the best firms and the best people in the financial industry
  • The ability to create change in the product we sell, by using the very same solution (in a very different way) to perform your daily job
  • Numerous team building activities to promote collaboration
  • Daily practice of English
  • Udemy Corporate University

EEOC Statement

Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives — we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.

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