7 июля 2021

Lead Technical Writer (вакансия неактивна)

Киев

About Allvue

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems!

What we value

•Intelligent individuals looking to apply themselves creatively
•People who are comfortable speaking up, sharing ideas and driving change
•Innovation and creativity that comes from bringing people together from diverse backgrounds and experiences
•Energetic and passionate teammates looking for more than just a job to pay the bills
•Hard-working individuals who habitually do more than asked

Requirements

•2-3 years English language documentation authoring
•Excellent written and spoken English, as well as proficient communication skills
•Expert in creating clear, concise language and sentence structure
•Template design experience
•Experience in Confluence, Microsoft Office, and SharePoint
•Strong analytical and problem-solving skills
•Ability to research and collate background information from a variety of internal and external sources
•Attention to detail
•Good time-management skills
•Ability to work on several projects in parallel
•Writing samples preferred
•Knowledge of Markdown and HTML will be a plus
•Experience with issue tracking systems will be a plus (JIRA, Azure DevOps, Trello, etc.)
•Experience with image and video editors
•Experience in cross-team collaboration

Responsibilities

•Building and forming the technical writing team and managing them on a day-to-day basis,
•Assist the technical writing team with the annual performance reviews and merit increases,
•Identify customers’ needs and gaps in our content and recommend new topics,
•Ensure all-around consistency (style, fonts, images and tone)
•Work with developers, technology leaders, and other subject matter experts to gather and document product / service information
•Proactively suggesting and developing materials to align with overall product objectives
•Work with Support and CSM on customer feedback and solutions to improve product and service documentation / content for a better customer experience
•Edit text for technical clarity, accuracy, grammar, consistent terminology, and style
•Design documentation templates and standards
•Ensure uniformity and consistency of the narration style in the created content according to the corporate templates and standards
•Keep task backlog up-to-date

What We Offer

•32 days Paid time off (PTO)
•10 days Documented Sick Leave
•5 days Undocumented Sick Leave
•5 days Bereavement Leave
•1 day Volunteer Day
•PE accountant support
•Parental Program
•Medical and Life Insurance
•Personal consultation (Psychologist, financier, lawyer)
•Daily practice of English
•English Language Shсool
•Udemy Corporate University
•Certification reimbursement
•Charity Matching Program
•Sport (yoga/pilates)
•Hobby clubs
•Corporate events and Teambuildings

EEOC Statement

Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives — we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.